In such a fast-paced world, you may conclude a business deal over the phone, but in order to do that, you need to have all required soft skills to convince the person on the other side of the call. In this 20-hour course, we got all those soft skills covered.
What are the right (and wrong) ways to answer a business call? Which standard phrases are used? How can you make your phone calls more effective? Learn all the necessary skills and vocabulary in this 6-hour workshop. Practice handling your calls in an efficient way and avoid all common mistakes. Remember that good communication is the key to success!
The program is supported by LMS that helps teachers, schools, students and parents assess and monitor the learning progress.
Course Components
- The Business Phone Calls book in digital and interactive form
- Online Self-study Guide
- Listening Tracks
- Extra interactive texts and exercises (articles, soft skills quizzes, listening exercises, etc.)
- Extra business vocabulary
- An extremely helpful pronunciation guide with voice recognition and evaluation
Extra Material
- Business Skills Textbook
P.S: Placement test should be opened with an updated version of Google Chrome and the flash player should be activated. You must not click back or reload buttons or else the test will be terminated.
Upon level completion student will get E-planet certificate bearing the European Union Stamp.
This course includes
- Live technical support
- A2-B2
- Self-study
- Duration: 2 weeks (20 hrs)
- Self-study: 20 hrs
- One year access
What are the right (and wrong) ways to answer a business call? Which standard phrases are used? How can you make your phone calls more effective? Learn all the necessary skills and vocabulary in this 6-hour workshop. Practice handling your calls in an efficient way and avoid all common mistakes. Remember that good communication is the key to success!
The program is supported by LMS that helps teachers, schools, students and parents assess and monitor the learning progress.
Course Components
- The Business Phone Calls book in digital and interactive form
- Online Self-study Guide
- Listening Tracks
- Extra interactive texts and exercises (articles, soft skills quizzes, listening exercises, etc.)
- Extra business vocabulary
- An extremely helpful pronunciation guide with voice recognition and evaluation
Extra Material
- Business Skills Textbook
P.S: Placement test should be opened with an updated version of Google Chrome and the flash player should be activated. You must not click back or reload buttons or else the test will be terminated.
Upon level completion student will get E-planet certificate bearing the European Union Stamp.
| Product Name | Business Phone Calls |
|---|---|
| Security | Live technical support |
| CEFR Level | A2-B2 |
| Course Type | Self-study |
| Course Duration | Duration: 2 weeks (20 hrs) |
| Self Study | Self-study: 20 hrs |
| One Year Access | One year access |
| Is Customizable | No |